Instagram and Messenger
An AI assistant that replies to your Instagram and Messenger messages in your guest’s language, using your brand rules and your live menu, and alerts your team when a person is needed.
To your Instagram account or your Facebook Page.
It shows a typing indicator, remembers the conversation and checks your brand rules and live menu.
Short, friendly answers built only on your approved information.
When a person is needed, the chat is flagged and your team gets a Telegram message.
Guests message you at all hours, often while you are busy serving. The assistant keeps those conversations warm until your team can step in.
One connection to Meta covers messages sent to your Facebook Page and to your Instagram account.
Every business gets its own instructions: tone, what to say, what never to say, opening hours and contact details.
For restaurants it checks the same menu data as your QR menu, so dishes and prices stay current.
Georgian, Russian, Arabic, English and more. The reply follows the language of the message.
It keeps the thread, so guests never have to repeat themselves.
Anything the assistant should not handle on its own is flagged, and your team receives a Telegram alert so the right person can take over. A typing indicator shows while each reply is prepared, so the conversation feels natural.
Built on the official Meta Messenger and Instagram platform by N2MU, a verified Meta Tech Provider. It answers the people who write to you, in line with Meta’s messaging rules.
